Privacy policy

Pineido runs resellebee.com and the resellebee Chrome extension and decides how the data described here is used. Address: Janko Cvetinov 13, 2400 Strumica, North Macedonia. For anything about your data, write to [email protected]. Our supervisory authority is the Agency for Personal Data Protection of North Macedonia; you may also complain to the data protection authority of the country you live in.

The things you work with in resellebee (your items, their photos, your saved searches, your fee settings and your AI key) are kept in your own browser. They are not sent to us. We hold an account for you only if you create one, and that account is an email address, a password hash, a plan and, on the free plan, a count of the different items you have filled. One thing is different, and only if you switch it on yourself: if you connect an AI agent of your own, an item that agent sends to you waits on our server until your extension collects it.

Your items and everything in them: names, brands, sizes, prices, notes and photos.

Your saved searches and the list of listings already seen in each of them.

The fees and switches you set for each marketplace.

Your AI key, if you add one. It is stored in the extension’s own storage in your browser, is never shown again after you save it, and is never sent to us.

You can export all of this as a backup file from the extension’s settings, and it is removed when you remove the extension or clear its data.

Your email address, a one-way hash of your password, whether your email is verified, and hashed sign-in tokens. With each sign-in we keep the browser description your browser sends (its “user agent”), so you can recognise your sessions.

The date and time you agreed to our terms and which dated version you agreed to.

Your plan: the licence, subscription and buyer numbers Freemius, Inc. gives us, the plan, its status, its billing period and the date of a refund if there was one. We never receive your card number.

On the free plan, for each item you fill into a listing form: a one-way fingerprint and the dates it was first and last filled. The fingerprint is a hash made in your browser from your account and the item’s name, brand and size. We cannot turn it back into the item, and the item itself, its photos and its price are not sent. We use it only to count the free plan’s items, and it is deleted with your account. Subscribers are not counted.

Anything you write when you email us.

Connecting an agent is optional. You make a key on your account page and give it to an AI agent of your choice. We keep the key’s name, its last four characters, a one-way hash of it, and when it was made and last used. The key itself is shown to you once and is not stored.

With that key your agent can ask our service about marketplaces, have a profit sum done and have listing text written. What it sends for those (the facts of an item, prices, a search phrase) is used to answer and is not stored.

When your agent sends an item to your extension, that item (the text and numbers your agent sent; never photos) is stored on our server until your extension collects it or you dismiss it, and for 30 days at most. It is then deleted from our server. While it waits it is part of your data export, and it is deleted with your account.

Your agent and the company that runs it handle what you tell it under their own terms. We do not see your conversation with it, only the requests it makes to our service with your key.

Revoke a key on your account page and it stops working at once.

Your marketplace passwords or sessions. The extension works inside the tab you signed in to; your marketplace logins never reach our servers.

The pages you visit, the listings you look at, the prices you see, or what you buy and sell. The extension reads a marketplace page only to show you its panel, and what it reads stays in your browser.

Usage statistics. The extension sends us none. It contacts our service only to sign you in, keep you signed in, sign you out, read your plan, on the free plan count an item when you fill it, and, when you are signed in and open its settings, ask whether your agent has sent you an item.

Your IP address is processed by our servers and hosting provider to deliver pages and to slow down abuse, as on any website. We do not save it in your account.

The AI rewrite is optional and works only with an API key of your own from an AI provider you choose in the extension’s settings (for example Anthropic, OpenAI, Google, Mistral, xAI, DeepSeek, Groq, OpenRouter or Together AI, or an address you type yourself). When you press “Rewrite with AI”, your browser sends that item’s facts (name, brand, category, who it is for, size, colour, condition, your notes and the language) straight to that provider, under your key. No price, no photos and nothing about you is sent, and none of it passes through our servers.

That provider handles the request under its own terms and privacy policy and bills your own account with it. We are not a party to that request and never see its content. If you type an address of your own, your key and the item’s facts go to whoever runs that address: only use one you trust.

To provide the service you signed up for: sign you in and know whether your plan is active. This is needed to perform our contract with you.

To keep the service secure, stop abuse, and be able to show what was agreed if there is ever a dispute. This is our legitimate interest.

To meet legal duties, such as keeping payment records.

We do not sell your data, do not share it for advertising, and do not use it to build advertising profiles. We make no decisions about you by automated profiling.

We email you only about your account and the service: verification, password resets, and important changes. We send no marketing email.

The website sets no cookies of its own and uses no analytics or advertising trackers. Your sign-in on the website is kept in the tab’s session storage and is gone when you close the tab.

The extension keeps its data in its own extension storage in your browser. It writes nothing into a marketplace page’s cookies or storage.

Checkout and the customer portal are pages of Freemius, Inc. on its own website, which may set cookies under its own policy.

Freemius, Inc. (4023 Kennett Pike, Wilmington, DE 19807, USA), our payment partner, processes payments as our reseller and merchant of record, under its own privacy policy.

Our hosting, database and email delivery providers process account data on our behalf, only to run the service. At the moment these are: Hetzner Online GmbH, Germany (the server and the database), Cloudflare, Inc. (the network in front of the site, the domain and email delivery).

We may disclose data if the law requires it, to defend legal claims, or to protect the service and its users from fraud or abuse. If the business is sold or merged, account data moves with it under this policy.

These providers may process data in countries other than yours, including the United States. Where the law requires it, the transfer is covered by the provider’s standard contractual safeguards.

For as long as your account exists. When you delete your account, your profile and sessions are deleted from our database straight away.

Records of payment events that Freemius, Inc. sent us are kept afterwards for as long as tax, accounting and dispute rules require. Routine backups, where our providers make them, expire on the backup schedule.

Verification links stop working after 24 hours and password reset links after 1 hour.

Passwords are stored only as Argon2id hashes. Sign-in tokens are stored only as hashes and are replaced every time they are used. All traffic uses TLS. Card details never touch our servers.

The extension asks Chrome for one permission, storage, and runs only on the marketplace sites in its list. A marketplace page’s own scripts cannot read the extension’s data.

No system is perfectly secure. If we learn of a breach that puts your data at risk, we tell you and the authorities as the law requires. If you think you have found a weakness, please tell us at once; see the contact page.

On the account page you can download everything we hold about you as one file, sign out every session, and delete your account. In the extension you can export or delete your items at any time.

Depending on where you live, you may have legal rights to access, correct, move or erase your data, to restrict or object to its use, and to withdraw consent. Write to [email protected] and we will answer within one month. You may also complain to your local data protection authority.

California residents: we do not sell or share personal information as those words are defined in California law, and we will not treat you differently for using your privacy rights.

resellebee is a tool for people who sell online. It is not meant for anyone under 18, and we do not knowingly collect data from children. If you believe a child has signed up, tell us and we will delete the account.

The extension’s use of information received from Chrome APIs follows the Chrome Web Store User Data Policy, including the Limited Use requirements. That information is used only to provide the tools you asked for: filling listing forms and working out the numbers on a listing.

When this policy changes, the date at the top changes with it. If a change matters to how your data is used, we email account holders before it takes effect.

Questions about privacy, or a request about your data: [email protected].